Terms & Conditions

100% Satisfaction Guarantee

If you are not 100% satisfied with the product you purchased, or it does not function according to the manufacturer’s specification, you may receive a replacement or refund excluded shipping charges. Items must be returned within 30 days of the purchase date.

Manufacturer Warranty

All products are sold with the full manufacturer’s warranty. This warranty varies by manufacturer and product.

Payment Method

Payment methods accepted: Visa, MasterCard, American Express, and Purchase Orders. Please contact us if you wish to place a purchase order. A credit application is required.

Sales Tax

Sales tax of 2.9% is charged for shipments to Colorado. Shipments to the city of Aurora, Colorado are charged 8.0% sales tax.  Sales tax is not charged if you are located outside of Colorado.

If you are located in Colorado and you want to be tax exempt for the purposes of resale, you must supply a Certificate of Resale. Without an exemption form on file, we must charge Colorado state sales tax on your purchases.

Our Commitment to Privacy

Sierra Cases is committed to protecting the privacy of our customers. Any and all information collected on this site will be kept strictly confidential and will not be sold or disclosed to third parties. Your information will be used to process your order and to contact you if we have any questions regarding your purchase. Your email address may be used for order confirmations and promotional offers or updates. You may unsubscribe from promotional newsletters at any time.

Security

Sierra Cases web site uses state-of-the-art security measures to protect against the loss, misuse, and alteration of the information we maintain. We use 256-bits Secure SSL Certificates to encrypt data that is safe from hackers and identity thieves. Our servers have a nightly back-up and data center housing with security monitoring. We comply with the Visa® U.S.A. Cardholder Information Security Program (CISP) in order to meet the Payment Card Industry (OCI) Data Security Standards for protecting card holder data.